Terms company & company gifts

The terms and conditions below apply to sales to companies (from Kosiboks AS, company no. 928 285 219, Vakåsveien 9, 1395 Hvalstad).

The gifts can be delivered directly to employees (Recipients), who are not parties to the agreement between Kosibox and the Customer. Kosibox in this context only relates to the Customer as a party to the agreement.

The agreement is binding on both parties once you have accepted the offer made by Kosibox.

Ordering

Unless otherwise agreed, all prices are stated excluding VAT.

Kosibox can offer unique designs on cards where the Customer creates the desired design. For this, Kosibox charges a fee of NOK 250 per design, in addition to the regular price for cards.

Kosibox can print unique greetings for each recipient. Unless otherwise agreed, a fee of NOK 10 per card will be charged for administration of this.

Kosibox reserves the right to exceptionally replace individual products with similar products and at a similar price. In such cases, the Customer will be informed of this in advance.

Any changes after ordering must be approved by Kosibox.

Delivery

When Kosibox delivers collectively to a single address, the following applies:

Unless otherwise agreed, shipping costs are estimated based on the best available information, and estimates are given on a cost basis. If there is a significant difference, the Customer may be invoiced for excess shipping costs.

Especially about home delivery to the individual employee

In cases where Kosibox delivers to the individual employee's home, the following applies.

The Customer is responsible for ensuring that delivery information is correct at all times, including the door number. If the delivery address changes between the time of ordering and the time of delivery, the Customer is responsible for any delay or loss of the gift. In shared hallways, the apartment number or floor should be stated.

Depending on the chosen shipping solution, Kosibox, or our delivery partners, will contact the Recipient directly for delivery. The Recipient will be notified by SMS. The Customer must provide the correct phone number when ordering. Depending on the chosen shipping solution, the Recipient may be given the opportunity to change the delivery time/date, but this opportunity must be used well in advance of the scheduled delivery.

The door must be clearly marked with the recipient's name.

Delivery has occurred when the Recipient, or their representative, has taken over the product. The risk for the goods then passes to you as the buyer.

Unless otherwise agreed, only one delivery attempt is included in the price. Repeated delivery attempts will be invoiced.

Especially about delivery with the Posten:

• The distance from the mailbox to the recipient's door must not be more than 250 m.
• The post office must have access to the recipient's door, f.eks. at the locked outer door to the common entrance.
• If it is not possible to deliver with a bag to the door, the shipment can be picked up from the nearest pickup point, such as a Post in-store or post office.

Payment

Kosibox holds the ownership of delivered goods until the purchase price has been paid in full.

Kosibox normally offers a 14-day payment period for invoice payments.

Kosibox may invoice in several installments, with an advance payment for larger orders. If this is applicable, Kosibox will inform you in advance of the order.

Only one delivery attempt is included per gift. Costs for additional delivery attempts, returns, incorrect delivery address, in-store pickup and uncollected items may be charged to the Customer.

In the event of default, Kosibox may transfer this agreement in whole or in part to third parties.

Complaints

Errors and deficiencies in delivered goods must be reported to us within 10 days of receipt of goods.

Intellectual property rights

When special producing cards or other goods with the Customer's logo or brands, the Customer is responsible for holding the necessary rights to the design, logo, brands and the like.

When Kosibox performs design work, photographic work or other work regulated by the Copyright Act, Kosibox owns the rights to the work and may use it in marketing and profiling. The Customer's name, logo, design or brands shall not be used without the Customer's consent.

Personal information

We treat all customer information and personal data as confidential. We only disclose customer information to selected third parties, such as delivery partners, and only for the purpose of fulfilling delivery.

To deliver directly to the customer's employees' homes, we avoid using email. The customer is asked not to send personal data to Kosibox via email. Instead, we offer a file transfer service. Kosibox cannot be held responsible for the loss of personal data sent via email.

We store the customer's data with high security, and delete it when the agreement expires, or when the Customer asks us to. The Customer can at any time request access to the data we store. Personal data may be stored on servers outside the EEA.